Retail circulation team applications for the proposed ad hoc solutions, not only for your current needs for a consideration, more in-depth thinking of the next five years, the application stores the information management system needs to expand. Therefore, in this proposed solution is considered as the basis for the development.
Convenience Store
Taiwan since 1977 when the formal introduction of youth stores, has quietly changed the consumption habits of Taiwan. From 1980-1990 and then the unity of the initial 7-11, the whole family Family-Mart, Stephen Light Hi-Life, Fu and Tai OK group Niko-Mart convenience store and other related systems being born, so to Taiwan's convenience stores since 1995 , the progressive development of the Spring and Autumn Prosperous Scene.
When Hongzhi had the honor of science and technology alliance to participate in the Hi-Life convenience store rich POS system planning, Hongzhi observation that is very hard to lyell Taiwan Fu is a complete localization of the convenience store industry, which means that the operating lyell rich Know - How is the operator from feeling good and by the Japanese brand has been the challenge of learning!
In fact, in February this year[ 1999 ]years by the circulation of the world by the publication of TCR[ Taiwan convenience store] several related research survey data, can be rich for the Lyle thought out into the 21st century, and direction of future development needs? The challenge for that?
Taiwan's convenience store chain to join the 21st century will be based on FC-based, RC supplement. VC and convenience stores will be joined by the mainstream orthodox annexation by the convenience store. Taiwan's convenience store on their proportion of the total number of chain store distribution, FC ﹝ ﹞ Franchise for 7: RC ﹝ ﹞ 3 outlets most appropriate, and to enter the mainstream of the 21st century, Taiwan's convenience store industry, the number of its branches to reach the 1,000 stores. The decisive point and time in accordance with the passage of time will be in 2003 or 2005, when the territory of Taiwan's convenience store market will re-shuffle.
Hi-Life in the current chain system, there are several key challenges will be faced:
- How the main outlets of the chain system, the rapid transformation of the mainstream of the FC system
- FC competitive pressures of the market brand
- FC to guide the franchise operating system support has not yet formed
- Accurate grasp of how the regional shopping developments stores, providing fast and effective information products
- Shop operators to improve the project
Convenience stores in Taiwan from 1995-1998 has been of concern to the industry theme, in order to optimize product structure? Special commodity management capacity to improve? Store marketing war with our products, customers, combined with a regional shopping district? How to store shelves to display the accounting line and integrate the consumer?
The overall operation and management of retail staff how to develop a technical quality? Manager of sales management capacity with the District Steering how rapid and effective response and effective response? These issues are almost in Taiwan in the convenience store industry, and constantly being repeated, but the same voices have plagued Taiwan over the past 7-11, in order to solve this problem, Taiwan's 7-11 start in 1993 into a matter of planning POS system and innovative planning to set up ad hoc team of system operators.
7-11 executives believe that Taiwan, POS systems into the success of the whole enterprise is that employees have the courage to try to defeat POS; self-challenge problems and solutions and convictions.
Therefore, at that time POS system in Taiwan is about to import 7-11, depending on the number of shops, regional, system, communication interface integrated set of successive targets and to overcome the problem, in ascending the cultivation of self-system management capabilities.
- Changes in customer consumption motive
Convenience stores in the early stages of development, more attention at the time the consumer is:
- From the past, to facilitate the
- Clean bright store environment
- Have a unified open invoices
- Commodity structure in line with the needs of the regional district
However, due to 7-11 and Taiwan one after another into the family convenience store POS system to other convenience store industry are business development and intelligence felt the response to the pressure feedback.
In addition to Hi-Life customers in the face of future changes in consumption, there are as follows:
- The next 3 years due to Internet consumers will be quick popularity of the so-called hidden ﹝ virtual ﹞ consumer groups are in formation.
- Network of convenience stores will be fresh in the consumer market in 2005 year
- Consumers of the value-added convenience stores more and more demand for services, such as: the cost of the normal collection service of the people's livelihood, domestic distribution of goods, bills on behalf of the pre-sale service, community defense preservation services, community services, such as people's livelihood-related businesses.
- Value-added services due to the popularization of Internet, while the demand for online real-time services.
- Commercialization of goods and services provided by festivals, such as: Valentine's Day, Mother's Day, Father's Day, Dragon Boat Festival, Mid-Autumn Festival, Christmas, New Year and so on.
- Human-computer interaction Information System
- Integration of the various branches across the province Kiosk.
- Credit card collection, combined with banks banks to business flow and the integrated flow.
- Counties and cities with the collection of payment (parking fees) to deal with.
- Online booking and printing of bills.
- Traffic fine payment service.
- Cell phone ringtone download service.
- Provision of multi-media (ads) broadcast care.
- Can be carried out on Member Points Kiosk Exchange, and other inquiries.
- Schedule in accordance with the schedule, media player automatically.
- Member PROMOTION system
- Integration of 14 branches across the province Kiosk.
- According to consumers (members) of the consumption habits, take the initiative to provide promotional products, samples and gifts paid.
- Instant print Shopping List.
- Provision of multi-media (ads) broadcast care.
- Integration of POS machines, for immediate consumption points members.
- Members of a few inquiries.
- New product inquiries.
- Introduction recipes.
- Check price of goods.
|