Counter Contract Management
A centralised platform managing the full counter lifecycle — from negotiation and digital signing through to rent tracking, automated billing, and compliance reporting.
Core Features
Legally-binding e-signatures with a full audit trail. Send contracts for remote signing, track status in real time, and archive signed copies automatically — no printing, scanning, or courier required.
Automated alerts 90, 60, and 30 days before expiry. Never lose a renewal window or let a contract lapse unnoticed.
All contracts, amendments, and annexes in one searchable repository with version history and access-controlled sharing.
Pulls daily sales directly from RSL POS to auto-calculate each counter's turnover rent — eliminating manual reconciliation.
Every contract action — creation, amendment, approval, termination — logged with timestamp and user identity for full compliance.
End-to-End Workflow
Replace disconnected email threads and paper trails with a single structured digital workflow — every step tracked, every party notified automatically.
Rent Structures
Every mall negotiates differently. RSL supports over 20 rent structures out of the box — whatever model your leasing team has agreed on, the system can handle it.
A flat monthly amount regardless of sales performance. Simple, predictable, and easy to budget for both parties.
A percentage of monthly gross sales, pulled automatically from POS. Mall income moves in step with counter performance.
Takes whichever is higher — the fixed floor or the turnover percentage. Protects the mall's baseline while rewarding high-performing counters.
Different percentage rates at different revenue thresholds within the same billing period — a scaled structure that grows with counter performance.
These four are a representative sample. RSL supports 20+ rent structures in total — including daily rent, area-based models, promotional period discounts, step-up rents, and custom hybrid arrangements. All calculated automatically each billing cycle from live POS data.
Rent Intelligence
At the close of each billing period, RSL pulls final POS sales figures, applies the correct rent model for each counter, determines the billable amount, and queues the invoice — all without a single manual step.
Multi-site Support
Traditionally, each mall location required its own separate contract system. RSL breaks that barrier — a single installation manages every property you operate, all on a shared database.
RSL Ecosystem
Counter Contract Management is wired into every other RSL module — sales data flows in automatically, and contract terms flow out to billing and reporting.
Daily sales data feeds directly into turnover rent calculations — no manual imports or reconciliation.
Contract rent terms automatically trigger invoice generation and payment tracking each cycle.
Lease performance, occupancy rates, and counter revenue rolled up into management dashboards.
Counter operator profiles link to CRM for a full view of brand history, performance, and the relationship.
Why RSL
Thirty years of mall deployments means every detail reflects how leasing teams actually work — not how software vendors think they work.
Built around the real workflows of mall leasing teams — not adapted from generic contract software. Every field, alert, and report reflects how malls actually operate.
Tamper-evident audit logs, version-controlled documents, and e-signatures that meet Taiwan's Electronic Signatures Act. Audit-ready at any time.
On-site implementation and training in Traditional Chinese. Engineers in Taipei, Taichung, Tainan, and Kaohsiung ready for rapid response.
Regulatory changes and new lease models are absorbed into platform updates. Your contracts stay compliant without costly custom development.
Book a live demo and see how RSL Counter Contract Management fits your property's leasing workflow.